Privacy Policy
Last Updated: February 18, 2026Mosaic Service Partners (“we,” “us,” or “our”) wants you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes how we handle personal information that we collect through our websites, social media pages, online communications, and any other sites or services that link to this Privacy Policy (collectively, “Services”).
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information to our affiliates so that the affiliate that provides home improvement services in your geographic area may respond to your request. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Personal Information We Collect.
Here’s how we collect personal information in providing our Services:
| Data Categories | Examples |
|---|---|
| Name & Contact Details | First and last name, title, prefix, email address, telephone number, postal address. |
| Business Contact Details | Company name, name of employer, job title, business email address, business telephone number, and business postal address. |
| Relationship History | Purchases you’ve made through the Services, details of your communications with us, and details of your claims, complaints, and queries in general. |
| Payment Information | Payment card information, bank account information and other billing details. Information may be processed by our payment service providers, which will handle your payment information in accordance with their own privacy policies. |
| User Content | Reviews about our Services, and other content you may create or share with us during our work relationship, including posts on our social media pages and in comment sections. |
| Preferences | Language, interests, and other feedback/preferences that you might express during your use of our Services. |
| Marketing Data | Choices regarding our newsletters, surveys, and other marketing or advertising displayed or provided to you, and preferred methods of receiving such marketing communication. |
| Data Categories | Examples |
|---|---|
| Online Activity Data | Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. |
| Device Information | Your mobile device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information. |
| Data Categories | Examples |
|---|---|
| Cookies |
Cookies are pieces of information stored directly on the device that you are using. They allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We, our advertising partners, and our service providers may use the information for security purposes, to facilitate navigation, display targeted advertisements, display information more effectively, conduct analytics, and personalize your experience. We do not currently respond to browser do-not-track signals. You can read more information about cookies at allaboutcookies.org/manage-cookies/index.html. |
| Local Storage Technologies | These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. |
| Pixel Tags | Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about use of the Services and response rates. |
| Data Categories | Examples |
|---|---|
| Social Media | Information we collect from social media sites may include details such as profile pictures, social media account ID, and other public social media profile info. |
| Other Third Parties | We may collect information from sources such as publicly available databases, marketing partners, third-party providers, and data brokers. |
Here’s an overview of how we use personal information in providing our Services:
| Purposes | Examples |
|---|---|
| Administering the Services | Contacting and interacting with you, receiving and responding to your requests; providing the Services, including my providing estimates, arranging appointments; verifying your information; sending you account information, such as agreements to provide the Services, and changes to terms, conditions, and policies. |
| Operations and General Business | Troubleshooting and diagnostic testing; conducting performance analysis of our systems and Services; testing new system features to evaluate their impact; system and log maintenance; technical support, system development and hosting data; facilitating mergers, acquisitions and other reorganizations and restructurings of our business (including prospective transactions). |
| Marketing | Sending you our newsletters, publications, updates, and invitations that we think may be of interest to you. We may send marketing messages via mail, email, phone call, and text message. |
| Targeted Advertising | Engaging advertising partners, including third-party advertising companies and social media companies, to display ads to you on other websites and online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other platforms. |
| Relationship Building and Engagement | Facilitating and responding to any social sharing and posts on our pages and other customer relationship building activities. |
| Personalizing our Services | Personalizing our interactions with you and providing you with information and/or offers tailored to your interests, such as delivering content on the Services that we believe will be relevant and interesting to you. |
Here are the types of entities to which we may disclose personal information in providing our Services:
| Recipient Category | Examples of Disclosure |
|---|---|
| Affiliates | We may disclose information to our affiliates for purposes described in this Policy, including to direct you to the affiliate that is best suited to respond to your requests. |
| Service Providers | Our service providers include companies and individuals that provide services on our behalf or help us operate our Services or our business (such as carpenters, electricians, plumbers, and other sub-contractors, as well as businesses providing hosting, information technology, customer support, email delivery, and website analytics services). |
| Professional Advisors | We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and other financial institutions to support our business. |
| Advertising Partners | We may disclose information to third party advertising companies, including for interest-based advertising purposes described above, which may collect information on the Services through cookies and other automated technologies. |
| Authorities and Others | If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose information to law enforcement, public, regulatory and government authorities, or courts and other entities that obtain valid subpoenas. |
| Other Online Services | When you interact with us, you may choose to share information and content on our social media pages and other online services. |
| Business Transferees | We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). |
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information to our affiliates so that the affiliate that provides home improvement services in your geographic area may respond to your request. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
Marketing Choices
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related emails, text message, or other communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message or by contacting us by email at info@mosaicservicepartners.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
Retention Period
We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.
Third Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
Use of Services by Minors
The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13.
Updates to This Privacy Policy
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
Contacting Us
You can reach us info@mosaicservicepartners.com or 4301 Connecticut Ave NW M1, Washington, DC 20008.